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Cisco Syst. 1230 Aironet WLAN AP ( AIR-AP1230B-A-K9 )

Average customer rating:

No antennae; Poor customer service

Cisco Syst. 1230 Aironet WLAN AP ( AIR-AP1230B-A-K9 )

Manufacturer: CISCO SYSTEMS - ENTERPRISE
ProductGroup: CE
Binding: Electronics

802.11b radio installed
Cisco Wireless Security Suite
Inline power over ENET/Local

ASIN: B00008PHGO

Product Description

The Cisco Aironet 1200 Series Access Point sets the enterprise standard for secure, manageable, and reliable wireless local-area networks (WLANs) while also providing investment protection and a smooth migration path to future high-speed wireless LAN technologies. The Cisco Aironet 1200 Series creates a wireless infrastructure that provides users with maximum mobility and flexibility, enabling constant connection to all network resources from virtually anywhere wireless access is deployed.With large storage capacity and support for Cisco management tools, the Cisco Aironet 1200 Series provides the capacity and the means to upgrade firmware and deliver new features as they become available. It features more than four times the amount of storage required by the initial firmware load and the tools for IS professionals to centrally and automatically upgrade the firmware on remote Cisco Aironet 1200 Series access points across the enterprise. For additional investment protection, the Cisco Aironet 1200 Series comes complete with an integrated mounting system that secures the device using the customer's choice of laptop security cables or standard padlocks. The reliability of the solution also makes the Cisco Aironet 1200 Series a wise investment. The Cisco redundant hot-standby feature also aids in the overall reliability of the network by providing a backup access point in the rare case of failure.

Customer Reviews:

No antennae; Poor customer service.......2005-04-06

I ordered the Cisco Aironet 1231 the other day, and after it arrived, set it up, and...couldn't get a wireless signal. I called customer support and was told I would be called back by a technician (which obviously the first person was not) within an hour. We waited...and got online to try to figure things out. Turns out that in VERY small print on an obscure documentation page of the 1231 it says at the very bottom that two external antennae are needed for the 2.4 GH wireless (802.11b/g) to work. I was even more disappointed to find out that the required antennae were available online for only $16 a piece, which makes Cisco look really cheap for not including such a small but vital item with a $500 router.

Although it took an astonishing twelve hours for customer support to get back to me, since I registered my complaint with them they have been very helpful. I really hope that they improve their web site-it really is not that helpful since you have to weed through pages of documentation before you can even begin to find information you need. I still haven't used this router since I'm waiting for the required antennae I had to order somewhere else. Cisco routers are supposed to be good, but as a warning to you, the potential customer, be aware that 1) you need to purchase external antennae with this product; 2) my initial experience with customer service was pretty disappointing.

Electronics:

Electronics