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Axis Comm. OfficeBasic USB Print Server ( 0171-004 )
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Axis Comm. OfficeBasic USB Print Server ( 0171-004 )

Average customer rating:

Minimal documentation and on-line customer service.
Talk to Axis tech support BEFORE buying

Axis Comm. OfficeBasic USB Print Server ( 0171-004 )

Manufacturer: Axis Communication, Inc.
ProductGroup: CE
Binding: Electronics

Windows/AppleTalk Support
Multi-language support
Plug and Print

ASIN: B00009MJJ6

Product Description

Based on the ThinServer technology, the AXIS OfficeBasic allows you to share your available printer resources on your network. You can connect your AXIS OfficeBasic directly to any standard printer without the need of additional cabling. The AXIS OfficeBasic supports printing using the TCP/IP and NetBIOS/NetBEUI protocols from the Windows clients.

Customer Reviews:

Minimal documentation and on-line customer service........2004-04-10

The AXIS OFFICEBASIC PRINT SVR USB ( 0171-004 )is accompanied by completely inadequate, obtusely written installation instructions. There is no telephone based customer service (perhaps that is a blessing) and my well constructed questions sent by e-mail were answered so incompletely as to render them unanswered. Their response was exactly as if they did not fully comprehend English syntax (DUH!). I hold a Ph.D. (and thus can be assumed to have at least average intelligence) and have considerable experience constructing, using and servicing computers and LANs, however, I was completely defeated in my efforts to connect the AXIS print server to my network; the documentation and customer service helped not at all. Shame on Amazon.com for selling this product to persons who are not I.T. engineers.

By the way, when you return this product because it did not meet minimal expectations for usablity, you will pay the return postage.

Talk to Axis tech support BEFORE buying.......2004-01-27

This might actually be a decent product if you have the right printer. After 5 days of working with Axis' tech support, they declared it would not function with an Epson C84 (purchased new in 2004). There is no comprehensive list of which printers work and do not work; it's whether or not you feel lucky. Most importantly, Axis/Tech Depot will not accept returns on this product for any reason whatsoever, so you are stuck with it. Watch for mine on an online auction shortly. Be sure to PHONE Axis Tech Support as their email-based support is slow, usually a cryptic sentence fragment, and loaded with typos.

Electronics:

Electronics