U.S. Robotics USR8200 Firewall/VPN

From the Manufacturer
The USR8200 is an intuitive yet rock-solid firewall supporting VPN client and server capabilities (PPTP and IPSec). Robust feature set includes SPI, Application Level Gateways and protection against Denial of Service attacks. A powerful hardware platform - Intel IXP422 processor, 64 MB RAM and 16 MB Flash - delivers best-in-class throughput. It includes an integrated file server and USB 2.0 and FireWire ports for easily adding storage to a network. An unlimited user license (supports 253) provides cost effective scalability. Universal Plug-and-Play and a simple web interface provide easy access to this powerful appliance. All this power at a fraction of the cost of comparable firewalls.

Product Description:
Whatever your networking needs, U.S. Robotics has the ideal solution.

Average customer rating:

Constant Problems, terrible experience
Big promise but poor delivery
Device has a problem and USR won't support it.

U.S. Robotics USR8200 Firewall/VPN

Manufacturer: US Robotics
ProductGroup: CE
Binding: Electronics

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Product Features:

Features Stateful Packet Inspection, DMZ Host support, Application Level Gateways, protection against Denial of Service attacks and more
Fully supports PPTP server/client modes and up to 253 IPSec connections
Powerful Intel IXP422 network processor
Onboard encryption engine
Includes 3 standard firewall configurations and the ability to customize to meet your specific requirements

ASIN: B0000A1EES

Product Description

U.S.Robotics offers a networking solution that includes a complete line of Ethernet-based networking products and an 802.11g Wireless Turbo family of products with exclusive 100 Mbps Accelerator Technology. Whatever your networking needs, U.S. Robotics has the ideal solution. Secure Storage Router Pro is a business-class VPN, firewall, and expandable network attached storage solution. It includes security features like Stateful Packet Inspection (SPI), DMZ Host support, Application Level Gateways (ALGs), protection against Denial of Service (DoS) attacks, and more, and fully supports PPTP server/client modes and up to 254 IPSec connections. Integrated file server capability makes it an ideal small business solution. Built-in IEEE 1394 FireWire and USB 2.0 ports make connecting external hard drives and other storage devices fast, convenient, and simple. Powerful Intel IXP422 network processor features Intel XScale technology for the best possible performance. The built-in encryption engine is faster and more efficient than software-based encryption technologies. Easy-to-use Web-based management means there's no need to learn complicated network management tools. The upgradeable design and built-in Linux operating system allows savvy users to create their own customized modules.

Customer Reviews:

Constant Problems, terrible experience.......2007-02-17

The USR8200 looks promising on paper but my experience was terrible. At first, it was extremely unstable and I had many contacts with customer support, many levels of it, and cost me too much time. Some early problems were partially solved by new firmware, but never completely. At the end it failed completely and the customer support (support?) said LITERALLY to please throw it away. I did throw it away as I did throw away any respect for USR and its products. Extremely disappointed.

So, my opinion is, if you want a stable reliable router look elsewhere. This is a piece of junk.

Big promise but poor delivery .......2007-01-12

USR8200 is a feature rich gateway but most of the features either don't work or need lot of work/knowledge to make it to work. The VPN PPTP/IPSec hanged anytime I tried to pull files or remote-desktop. The USB/FireWire never successfully mounted any of the 4 external HDDs. The firewall doc in extremely inadequate.

Keep in mind when you ask for USR support you will get no help. Its better to ask a monkey to help then tech-support as they keep either quoting from the ill-written manual or just ignores your support request. Never got any meaningful answer even after opening 5 different tracks on the same issue.

02/28/07
I been able to successfully mount external USB drive, it seems only Linux friendly HDD enclosures will work.
The router is lightening fast.

04/28/2007
The network drive only offers user level and not group-level access management. The drive seems to fall-off the network sometimes.

Device has a problem and USR won't support it........2006-12-20

The USR8200 is a feature rich gateway but it lacks stability and support by it's manufacturer. One key feature of the product is it's support for built-in content filtering and parental control. But that feature will cause the device to crash if turned on and handling even moderate amounts of traffic. U.S. Robotics refuses to help resolve the problem because they say it is not their responsibility, although it is running only code provided by them, SurfControl (the content filter provider) won't support it because it is not their device.

So, my opinion is, if you want a stable reliable gateway with content filtering look elsewhere.

Electronics:

Electronics

Electronics