Hewlett Packard ScanJet 7400c Color Flatbed Scanner

Amazon.com Product Description
The Hewlett-Packard ScanJet 7400c is a professional color scannerdesigned for businesses requiring high speed and image quality, with alarger scan bed. With 2400-dpi optical resolution, unlimited enhancedresolution, and 48-bit color processing, you'll get consistent colors andcrisp, black text. Suited for a full range of scanning material, thisflatbed scanner features a larger image window to handle legal-sizedpages.

Seven front-panel buttons e-mail, fax, copy, file, and edit your images,plus offer access to even more features. The software for enhancing,modifying and organizing images is furnished with the unit, all of whichautomatically optimize your scans for electronic viewing and transmission.Edit scanned documents with the fully automated optical-characterrecognition. The HP 7400c scanner includes a 16-character display frontpanel for easier operations.

The 7400c is shipped with a top-lit transparency adapter to scan multiple35mm slides, negatives, and transparencies up to 5 by 5 inches. Anoptional automatic document feeder expands your scanning up to 15 pages per minute, and has a 50-page capacity. The HP ScanJet 7400c offers fast and easyinstallation through either the USB or SCSI ports (kit included), providingthe plug-and-play efficiency demanded by PC and Mac peripherals. Hewlett-Packard offers a one-year warranty on parts and labor.

Product Description:
The HP Scanjet 7400C and HP's exclusive scanning technology provide high speed, uncompromising image quality, and versatility for business professionals. HP's exclusive scanning technology is a new application of Charged Coupled Device (CCD) technology. The first 600 dpi sensor is automatically used for scans processed most often - photos, text and graphics. This sensor provides fast results on everyday image scanning and keeps file sizes manageable - easy to save, easy to share, and easy to send. The second 2400 dpi sensor is automatically used when high resolution is important, such as slides, negatives, and small originals that will be enlarged. HP technology senses the image and automatically chooses which sensor is appropriate, but gives you control by allowing you to override the automatic settings if you choose. The result is optimum resolution, optimum speed, and optimum performance with every scan.

Hewlett Packard ScanJet 7400c Color Flatbed Scanner
Average customer rating:

Scan Away

Works fine for me!?!

Poor image quality

Huge Disappointment!

HP 7400C is not great and HP tech support is ugly!

Hewlett Packard ScanJet 7400c Color Flatbed Scanner

Manufacturer: Hewlett Packard
ProductGroup: CE
Binding: Electronics

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HP Deskjet 840c - Printer - color - ink-jet - Legal - 600 dpi x 600 dpi - up to 8 ppm (mono) / up to 5 ppm (color) - capacity: 100 sheets - Parallel, USB

Product Features:

Professional color scanner

2,400 x 2,400 dpi optical resolution

7 preconfigured control buttons for the most commonly used tasks

Top-lit transparency adapter included

Integrated OCR software

ASIN: B00005AAJR

Product Description

The HP Scanjet 7400C and HP's exclusive scanning technology provide high speed, uncompromising image quality, and versatility for business professionals. HP's exclusive scanning technology is a new application of Charged Coupled Device (CCD) technology. The first 600 dpi sensor is automatically used for scans processed most often - photos, text and graphics. This sensor provides fast results on everyday image scanning and keeps file sizes manageable - easy to save, easy to share, and easy to send. The second 2400 dpi sensor is automatically used when high resolution is important, such as slides, negatives, and small originals that will be enlarged. HP technology senses the image and automatically chooses which sensor is appropriate, but gives you control by allowing you to override the automatic settings if you choose. The result is optimum resolution, optimum speed, and optimum performance with every scan.

Amazon.com Product Description

The Hewlett-Packard ScanJet 7400c is a professional color scannerdesigned for businesses requiring high speed and image quality, with alarger scan bed. With 2400-dpi optical resolution, unlimited enhancedresolution, and 48-bit color processing, you'll get consistent colors andcrisp, black text. Suited for a full range of scanning material, thisflatbed scanner features a larger image window to handle legal-sizedpages.

Customer Reviews:

Scan Away.......2003-04-10

I read some of the reader's comments and, frankly, I'm not sure if they're talking about the same scanner.

The 7400c is large (it does accomodate 11x17 sheets so compact isn't one of it's features), takes a long time to initialize and warm up and still tends to be noisy but the reproductions are brilliant and scanning is a snap.

It sets up in nothing flat and if you can lift the cover and push a button, you can scan. That's it. You can e-mail, import into another program, etc. The software installs effortlessly and it's quite easy to figure out without reading the manual.

HP does not have a 1-800 number for customer support and that should be a mark against them. But, after a long wait, when you do get the staff on line, I've found them on different matters to be nothing short of patient, knowledgable and they always search until they find an answer.

One gripe I do have with the 7400c is: why couldn't they put an On/Off button on it? I can never understand why most HP scanners are designed without this feature. Most of their other products (printers, cameras, computers) have it so why leave it off a scanner?

But that's a small point when you consider that the 4700c scans quickly and easily with fantistic, quality, output.

Works fine for me!?!.......2003-02-23

I am a bit puzzled by the negative comments. I have had absolutely no trouble, and I have done hundreds of scans in the last tree or so months. Installation was flawless (after I found the unlock tab), and performance is far beyond my expectations. Color repro is the first I have not been able to distinguish from the original. It is much faster than the 6300 or 5100 I have. Benign and friendly. It does take a bit to warm at first.

I wish there were more reviews from others.

Poor image quality.......2003-02-22

The ScanJet 7400C displayed abundant dithering patterns in many colours especially in dark areas. The 6300C line was way better in terms of image quality.

Huge Disappointment!.......2003-01-24

Bought the HP 7400c along with a separate large-format scanner to handle the scanning needs of our local historical society. The large-format scanner does 600dpi max and has no backlight, so we got the HP 7400c to do slides, negatives, and high-resolution work. I've used, and have been impressed by, HP scanners in the past, so I though this would be a no-brainer. In my opinion, HP has completely dropped the ball when it comes to the quality of its hardware, device drivers, and software. (My background: I'm an MSEE electronics hardware designer by day, tech volunteer by night, and assemble many PCs a year for family, friends, and myself.)

The HP 7400c has been nothing but trouble for us and I feel terrible about recommending the purchase, particularly now that started seriously acting up on the wrong side of the year warranty. Even when not in use, the stepper motor now constantly exerts torque on the toothed drive belt. It often slips and causes annoying "thumping" sounds from the scanner. We now have to keep the scanner disconnected from its power supply now when we aren't using it. I called HP but they want more money to fix it than the cost of the scanner we should have bought in the first place. Let me be clear here, this scanner has scanned no more than 40 items, has had power applied to it for no more than 200 hours, has lived an altogether pampered life from the day it was manufactured - and now it is broken! And because it is just a few days out of warranty, HP has washed its hands of the matter. I understand that HP has no legal obligation at this point, but they should be ashamed of themselves for making such a poor product.

Aside from breaking at the end of the warranty period, this scanner has been a constant thorn in my side. Right out of the box the HP 7400c would not peacefully co-exist with the other scanner on the SCSI bus. I tried everything including all of the firmware and software upgrades I could find on the HP web site, but finally gave up and installed another SCSI controller card in the PC. After experiencing some stability problems with the PC (and to be fair, I cannot prove whether the 7400c or the SCSI card were to blame here) I switched the HP 7400c over to the USB port instead (requires clunky un-install and re-install of the software). This slows down high-resolution scans and completely negates the reason we bought a high-end model in the first place, i.e. to get a high-bandwidth connection between the scanner and the PC.

The buttons on the front of the unit work only sporadically, and never correctly twice in a row - a pain since I wanted to set this up so that anyone could do simple "copies" via the scanner and printer. And the scanning software inexplicably bases the resolution of the scan on the "size" of an image rather than dpi. Cryptic nag screens are always popping up informing me that the "size" is wrong when I am trying to scan a negative for instance, and I am never sure how to act on them as they want to perform some unspecified automatic adjustment. My preference is to perform raw scans at an appropriate dpi (no image alteration by the scanner software) and then manipulate them in Paintshop (lower the resolution, sharpen, adjust brightness & contrast, etc.) - the HP software fights me every step of the way here.

Epson scanning hardware and software are vastly superior, I heartily recommend the Epson Perfection 1660 Photo, which I have at home. USB2 is definitely the way to go with a scanner. I will avoid the purchase of ANY HP products in the future, including printers (Canon does a better job here IMO).

HP 7400C is not great and HP tech support is ugly!.......2003-01-13

Let me respectfully disagree with the fan's review. I bought HP 7400C from Amazon mainly because of my trust in HP products' quality (based on my experience with HP printers). But it was a huge mistake.
1. HP 7400C design and technical specs are good, but the quality is bad. Scanner that I bought did not work.
2. Installation software was so so, like something very cheap written in Visual Basic by consultants. Installation required rebooting my NT workstation and after reboot the installation software hangs and one should guess what to do next.
3. I tried to install HP 7400 on my Dell Precision workstation, running NT4.0 using SCSI -- techie from HP had poor knowledge on what is SCSI is all about. One HP techie suggested that their scanners are not compatible with Adaptec cards (industry standard SCSI card!).
4. Even more -- HP techies are not familiar with their own diagnostic software available for download. But even that software is designed in such a weird way, that it is not helpful.
5. I complained and got a letter from Fiorina, a standard response from HP computer. After that letter the same SCSI (person) gave me a call and repeated all his...statements about SCSI connection...

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